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Field Guide 4 · Business Analysis · Companion Artefact First Edition · 2026
A worked example of the methodology
The artefact
the system
produces
An end-to-end service-journey, process and integration model for a Core HR transformation — built from a working JIRA dataset of 426 items. This is what falls out the other end when the requirements engineering system described in the companion guide is put in place: a scrutable, traceable, navigable picture of the work.
13
Service journeys
426
JIRA items
310
Requirements
11
Value streams
40
Systems
Worked example · Core HR transformation
What the method produces
Core HR System is replacing fragmented Document Management System, Word and Excel-based processes across recruitment, onboarding, position management, access provisioning, pay, and reporting. This artefact maps the resulting service journeys, integrations and traceable requirement set — 5 workstreams, 13 approved journeys, 310 logged requirements, all anchored to the hierarchy and naming conventions described in the field guide.
Value streams
11 HR value streams covered by the 310 requirements. Click any pill to filter the Requirement Explorer to that stream.
Stakeholder groups (32 groups across 310 requirements)
Click any group to see all requirements that impact them in the Req Explorer.
Cross-cutting systems & journeys
Systems and journeys referenced most across requirements — highest integration complexity. Click any row to explore matching requirements.

Workstreams

Requirement priority breakdown
Click any card to filter Req Explorer.
Service journey index
The 13 approved service journeys. Each ticket reference is a stable name in the traceability set — see the journey, process, architecture and explorer pages for detail.
SJ6 Pre-Boarding — Candidate Applies CHR-111
SJ17 Backend Recruitment — Talent Acquisition CHR-435
SJ2 New Starter — Ready to Work CHR-2
SJ7 Day 1 to Probation Onboarding CHR-112
SJ8 JML Access Provisioning CHR-116
SJ3 Access Provisioning for Role Change CHR-81
SJ4 Upward Pay Movement CHR-96
SJ5 Manager Initiated Position Change CHR-108
SJ1 Higher Duties CHR-1
SJ9 Restructures CHR-115
SJ11 Change in Working Arrangements CHR-310
SJ10 Increment Processing CHR-268
SJ12 Labour KPI Reporting CHR-402
Service Journey Map
All 13 journeys across the HR lifecycle
Click any journey name to open it in JIRA. Click any phase to see its detail and linked requirements. Filter by value stream, workstream, or status.
Filter
Approved
In review
In progress
To do
Backlog
Process Detail
Phase-level swimlane maps
Each tab covers one capability cluster. Click any chip to open its JIRA ticket. Chip colour = requirement type.
Must have
Should have
System touchpoint
Handoff / trigger
Current-state pain point
Recruit to Hire
New Starter
JML Access
Position & Pay
Workforce Change
Pay & Reporting
System Architecture
Platform tiers & integration patterns
Core HR System = single source of truth. Integration Platform carries all integration traffic. Workflow Platform orchestrates fulfilment. Identity Platform is the authoritative IAM — not Workflow Platform. Click any system box to explore its requirements.
Record
layer
Core HR System (HRIMS)
Position · Person · Org structure · Default access profiles · 292 reqs
Identity Platform
Identity authority — NOT Workflow Platform · SSO · Auth
Directory Services
RBAC · Security groups · 56 reqs across 6 journeys
Payroll System
Pay source of record · 142 reqs across 12 journeys
position events + effective dates + person data
Integration
Integration Platform
Events · APIs · Data pipelines · Data Lake feed · 60 reqs across 10 journeys
Point-to-point integrations (current state)
Legacy — to be retired · 17 reqs
JML triggers · approval events · data payloads
Orchestration
Workflow Platform
Workflow orchestration · Fulfilment · Approvals · Audit evidence chain · 110 reqs
Enterprise Data Lake
Analytics foundation · Analytics & Reporting Platform feed · 74 reqs across 7 journeys
fulfilment tasks · access grant/revoke · reporting outputs
Downstream
Procurement System
RBAC via Directory Services · 17 reqs
Asset Management System
Operational · 27 reqs
Finance System
32 reqs · 6 journeys
LMS
Learning management
Analytics & Reporting Platform
Reports · 52 reqs
Risk Mgmt System
Risk management
Doc Management
Current state — phasing out · 24 reqs
Non-integrated LOB
Operational Control Systems · Others · manual fallback
self-service portals — manager, employee, candidate
Experience
Manager Self Service
Position · Approvals · Tasks
Employee Self Service (Payroll System)
Payslips · Leave · Onboarding
Candidate Portal
HR careers site
365 / Teams
Scheduling · Comms · 16 reqs

Key architectural decisions
Core HR System = single source of truth
Position data (FTE, cost centre, classification, reporting line) auto-populates requisitions, JML triggers, and downstream systems. Managers cannot override at the requisition level without upstream position approval. 292 of 310 requirements reference Core HR System.
Identity Platform = IAM authority (not Workflow Platform)
Workflow Platform orchestrates and captures audit evidence but is not the IAM platform. Identity and access flows Core HR System → Identity Platform → downstream. Workflow Platform's role is orchestration and evidence only (per CHR-433 discussion thread).
Document Management System / Word / Excel → retire
COI forms, screening templates, interview guides, reference check evidence, background check citations currently in Document Management System as Word/PDF. Every approved journey moves these in-system to Core HR System. 24 requirements explicitly reference legacy document management retirement.
SJ8 · JML Access Provisioning · 32 reqs
Joiner / Mover / Leaver event flow
Position-based RBAC anchored in Core HR System. A single effective-dated position event fans out via Integration Platform into three distinct Workflow Platform workflows, then converges at Identity Platform before reaching downstream systems. Click any step to open the JIRA ticket.
Core HR System — position event
Position stores access + hardware attrs (CHR-230) · mapped to Identity Platform roles (CHR-231) · dual role/overlap controlled (CHR-232)
pre-effective + effective-dated trigger (CHR-234)
↓
Integration Platform — trigger hub
Distinct J/M/L event types (CHR-235) · cancel + date-change rollbacks (CHR-236) · single front door for JML (CHR-237)
Joiner ↓Mover ↓Leaver ↓
Joiner path
Workflow Platform new starter case created
Auto Day 1 provisioning from position profile (CHR-239)
Baseline vs high-risk access split (CHR-240)
Training prereqs for sensitive roles (CHR-241)
Bulk joiner handling for cohort intakes (CHR-243)
Mover path
Workflow Platform mover case created
Auto grant new + remove old access (CHR-244)
Prevent access creep (CHR-245)
Controlled dual access for handover (CHR-246)
New position readiness confirmed (CHR-247)
Leaver path
Workflow Platform leaver case + checklist
Termination date drives full deprovisioning (CHR-249)
HR + IT offboarding alignment (CHR-251)
Early cutoff for walked leavers (CHR-253)
Vargo audit evidence trail (CHR-255)
↓↓↓
↓
Identity Platform
Group membership set/removed atomically · Role assignment from position profile · Account disable on leaver effective date
↓
Procurement System
Asset Management System
Collaboration Suite
Finance System
LMS
Non-integrated (manual fallback)
P6 · Governance (Backlog)
SoD review (CHR-260) · access reconciliation · Vargo audit evidence (CHR-259) · licence reporting (CHR-262)
Cross-Journey Handoffs
End-to-end trigger chain
From a candidate finding an ad through to leaver deprovisioning. Each arrow shows the specific system event or status change that passes control between journeys. Click any block to filter the Req Explorer to that journey's requirements.
Recruit to hire
SJ6 P1–P3CHR-111
Candidate applies
HR careers portal · job board feeds · source channel captured
Screened & interviewed
Phone screen · COI forms · panel debrief · ~765 screens/yr
SJ6.Ph4 → SJ17.Ph6 — candidate selected → offer workflow fires in Core HR System (CHR-189)
SJ17 P1–P6CHR-435
Req launch & approval
Position → Core HR System → org-structure workflow
Brief & advertise
Job brief in-system → Core HR System → job board platform
Shortlist & screen
Candidate-linked templates · scheduling tool scheduling
Interview & offer
Background Check Service · Working Rights Verification Service · Security Vetting Service · Core HR offer workflow
Offer Sent status in Core HR System → triggers SJ2 handoff
Hire to onboard
SJ2 P1–P4CHR-2
Offer accepted → "Hired" event fires
Candidate → employee profile (CHR-52) · single reliable trigger (CHR-26)
Preboarding
Workflow Platform case (CHR-193) · ICT integration (CHR-48) · mandatory field validation
Day one / Week one
Day 1 checklist · Payroll hire feed · compliance learning
Hired event → Integration Platform fires Joiner JML trigger (CHR-234) · parallel: Core HR System → Payroll System hire feed (CHR-200)
SJ8 P2–P3CHR-116
Joiner trigger received
Integration Platform → Workflow Platform new starter case
Day 1 access provisioned
Position profile → Identity Platform → Procurement System · Asset Management System · 365
Baseline vs high-risk split
Training prereqs for sensitive roles (CHR-240,241)
Access confirmed → Day 1 onboarding commences
Onboard to productive
SJ7 P1–P4CHR-112
Day one
Equipment · induction · compliance learning
Week one
Field inductions · manager checklist · PEP goals
Month one
Compliance learning complete · evidence in Core HR System
Probation review
Month 5 reminder · outcome captured · access/pay aligned
Probation confirmed → employee productive · ongoing lifecycle begins
In-life position events (any point in employment)
SJ5/SJ1/SJ9/SJ11
Position change / Higher Duties / Restructure / Working arrangement
Manager initiates in Core HR System → approval workflow → effective-dated change
Mover JML trigger fires from position change event (CHR-235) · Integration Platform → Workflow Platform → Identity Platform
SJ3/SJ4/SJ8 P4
Access swapped to new role
Old groups removed · new groups assigned atomically (CHR-244,245)
Pay updated
Core HR System → Integration Platform → Payroll System · effective-dated (CHR-131)
Dual access window
Controlled handover period (CHR-246)
Increment date reached → SJ10 auto-triggers case nightly (CHR-275) · approved increments → Payroll System (CHR-290)
SJ10CHR-268
Increment eligibility check (nightly)
Core HR System → manager three-gate decision → Payroll System · EA-compliant rate + backpay (CHR-291)
Termination confirmed → Leaver JML trigger fires (CHR-234)
Exit
SJ8 P5
Full deprovisioning
Effective date → Identity Platform groups revoked · Workflow Platform leaver checklist · asset recovery
Evidence retained
Vargo / audit trail (CHR-255) · HR + IT offboarding aligned (CHR-251)
Cross-cutting: reporting & audit
SJ12 / GovernCHR-402
Labour input KPI reporting
Core HR System + Payroll System → Integration Platform → Data Lake → Analytics & Reporting Platform · PP&C-owned · governed access (CHR-409–428)
SoD & access audit
Periodic review · JML access reporting · Vargo evidence (CHR-259–262)
System Matrix
Which systems touch which journeys
Derived directly from System(s) Impacted field across all 310 requirements. Numbers show actual requirement counts. Click any system name to filter Req Explorer. Click a journey header to open its JIRA epic.
Present (with req count)
Indirectly referenced

Most cross-cutting systems
Click any card to filter the Req Explorer to requirements referencing that system.
Requirement Explorer
Slice & dice all 310 requirements
Filter by value stream, system, stakeholder, type, MoSCoW, assignee, or status. Click any row for full detail including user story, trigger/outcome, and traceability metadata. Filter chips are additive (AND logic).
Filter by
KeySummaryMoSCoWType Value streamsStatusAssignee
Business Experience Layer
Service journey deep-dives — process, roles & triggers
60 Business Processes across 13 journeys — each with inputs/outputs, step-by-step process flows, RACI roles, scope boundaries, and linked requirements. Click any phase card to expand its full detail.
Integration Catalogue
System integration flows & requirement mapping
60 system-to-system integration pairs derived from requirements data. Each card shows the integration pattern, requirement count, linked journeys, and hypothetical message flow. Click any pair to explore its requirements.
Core integration spine — Core HR System → Integration Platform → Workflow Platform → Identity Platform → Downstream
Core HR SystemHR system of record
position events
effective dates
person data
▶
Integration PlatformIntegration platform
JML triggers
workflow events
data payloads
▶
Workflow PlatformOrchestration & audit
identity commands
RBAC payloads
▶
Identity PlatformIAM authority
downstream
propagation
▶
DownstreamProcurement System · Asset Management System
Finance · LMS · LOB
Core HR System
pay movements
increments
classification
▶
Payroll SystemPayroll source of record
payroll data
timesheet feeds
▶
Enterprise Data LakeData Lake · Analytics
KPI reports
dashboards
▶
Analytics & Reporting PlatformReporting & insight
Filter by system